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Glossary

Definitions for AI visibility, agentic commerce, ecommerce operations, product feeds, and Ranketta workflows. Each term links to a deeper page with context and Ranketta-focused explanation.

Ecommerce

Buying and selling products or services through digital channels.

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Merchant

A business or seller offering products or services to customers.

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Marketplace

A platform where multiple sellers list and sell products to customers.

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DTC / D2C (Direct-to-Consumer)

A business model where brands sell directly to customers through owned channels, bypassing wholesalers and traditional retailers.

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Online Storefront

A brand-owned website or app where customers browse and buy products.

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Product Catalog

An organized collection of products, variants, attributes, images, prices, and availability.

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SKU (Stock Keeping Unit)

An internal identifier used to track a specific product or variant.

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Product Variant

A sellable version of a product, such as a specific size, color, or configuration.

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Inventory

Stock available for sale across warehouses, stores, marketplaces, or fulfillment partners.

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Checkout

The step where a customer confirms cart, shipping, payment, and order details.

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Fulfillment

The process of receiving, picking, packing, shipping, and delivering an order.

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Conversion Rate

The percentage of visitors or sessions that complete a desired action, such as a purchase.

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Cart Abandonment

When a shopper adds items to cart but leaves before completing checkout.

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Average Order Value (AOV)

Average revenue generated per order.

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Customer Lifetime Value (CLV)

Estimated total revenue or profit a customer generates over their relationship with a brand.

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Attribution

The process of assigning credit for a sale or conversion to marketing channels, touchpoints, or interactions.

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FBM (Fulfillment by Merchant)

A marketplace fulfillment model where the seller handles storage and shipping.

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FBA (Fulfillment by Amazon)

Amazon service where Amazon stores, picks, packs, ships, and supports marketplace orders.

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3PL (Third-Party Logistics)

An external provider that stores inventory and handles fulfillment for a merchant.

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Return / Reverse Logistics

The process of handling returned products, inspection, restocking, refunding, or disposal.

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Multichannel Selling

Selling through multiple channels, such as a website, Amazon, retail stores, and social commerce.

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Omnichannel Commerce

A unified sales strategy across online, marketplace, mobile, and physical retail channels.

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Unified Commerce

A commerce setup that connects customer, inventory, order, and channel data in one operating model.

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Order Management System (OMS)

Software that centralizes orders, inventory, fulfillment, and status updates across channels.

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Digital Shelf

Online places where products can be discovered, compared, and chosen, now including AI shopping surfaces.

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Conversational Commerce

Selling through chat interfaces, assistants, and messaging flows.

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Agentic AI

AI systems that can plan, act, and use tools toward a goal with limited human step-by-step control.

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Agentic Commerce

AI agents discover, compare, and buy products for customers.

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AI Shopping Assistant

A conversational helper for product discovery, comparison, and purchase decisions.

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AI Shopping Agent

An autonomous agent that searches, compares, and may purchase products.

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AI Shopping Search

Natural-language product search powered by AI instead of keyword-only search results.

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ChatGPT Shopping

Product discovery and comparison inside ChatGPT.

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Perplexity Shopping

Product discovery and purchase-oriented results inside Perplexity.

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Google AI Overviews

AI summaries shown above or within Google search results.

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Google AI Mode

Google's conversational AI search mode, including product discovery and shopping results.

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Google Shopping Graph

Google's large product data layer used across shopping and AI commerce experiences.

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Amazon Rufus

Amazon's AI shopping assistant for product questions, comparison, and recommendations.

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ChatGPT Apps SDK

A framework for building interactive apps inside ChatGPT.

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Headless Commerce and AI

Separating frontend from commerce backend to support AI integrations.

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Retrieval-Augmented Generation (RAG)

An AI pattern that retrieves external data before generating an answer.

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RAG for Commerce

Grounding AI answers in live catalog, inventory, reviews, and policy data.

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AI Content Gap Analysis

Finding missing content needed to earn AI citations.

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Prompt

A conversational question people ask AI models, such as a product recommendation or category research query.

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Provider

The AI platform or model source being measured, such as ChatGPT, Perplexity, Gemini, Copilot, or Google AI Overview.

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Topic

A group of related prompts used to organize tracking around a market, category, product type, or customer need.

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Branded Query

A search or AI prompt that includes a specific brand name.

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Unbranded Query

A search or AI prompt about a category, need, or product type without naming a brand.

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AI Visibility

How often and how prominently a brand appears in AI-generated answers.

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Visibility

The percentage of AI responses where a brand or product appears.

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AI Citation

When an AI answer names, links, or references a source.

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AI Brand Mention

Any AI-generated mention of a brand, cited or uncited.

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Citation Rate

The percentage of tracked prompts where an AI system cites a brand, page, or source.

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Citation Share

A brand's share of total AI citations across a defined prompt set.

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Citation Usage Rate

Percentage of completions where AI cites a specific domain or URL.

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Share of Voice

Weighted share of an AI answer when a brand appears alongside competitors.

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AI Share of Voice

Brand mention share versus competitors across AI-generated answers.

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Average Position

Average ranking where a brand or product appears when AI mentions it; lower is better.

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Sentiment Score

A score from -100 to 100 showing whether AI mentions are negative, neutral, or positive.

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AI Sentiment Score

A measure of whether AI answers describe a brand positively, neutrally, or negatively.

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AI Visibility Score

A composite score summarizing brand presence across AI platforms.

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Mention Status

Whether a brand was explicitly mentioned in a completion that used a given citation.

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Query Fan-out

Search-query variations AI platforms use internally when answering a tracked prompt.

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Prompt Monitoring

Repeatedly testing important prompts across AI platforms to track visibility changes.

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AI Crawler

A bot used by AI companies for search, retrieval, training, or user-requested browsing.

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robots.txt

A standard file used to declare crawler access rules for a website.

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Training Crawler

A bot that collects content for model training, such as GPTBot or ClaudeBot.

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Retrieval Crawler

A bot that fetches content for search results, citations, or live AI answers.

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OAI-SearchBot

OpenAI crawler used for ChatGPT search and citation retrieval.

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Google-Extended

A Google control token for opting out of Gemini and Vertex AI training use.

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llms.txt

A proposed plain-text guide helping AI systems understand important site content.

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AI Crawler Management

Managing GPTBot, ClaudeBot, PerplexityBot, Google-Extended, and related crawler access.

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AI Crawlability

How easily AI crawlers can access, render, and understand important pages.

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AI Crawl Analytics

Tracking how AI crawlers access site content.

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Generative Engine Optimization (GEO)

Optimizing content so AI engines understand, cite, and recommend it.

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Answer Engine Optimization (AEO)

Structuring content so answer engines can extract direct answers.

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AI Search Optimization

Improving visibility in ChatGPT, Perplexity, Gemini, Claude, and AI Overviews.

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Large Language Model Optimization (LLMO)

Improving how LLMs understand, cite, and describe a brand or source.

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Entity Optimization

Making brand identity clear and consistent for AI knowledge systems.

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Passage-Level Retrieval

AI citing or using specific sections of a page instead of treating the whole page as one ranking unit.

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Content Grounding

Tying AI-generated answers to reliable source material or live retrieved data.

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E-E-A-T

Experience, Expertise, Authoritativeness, and Trustworthiness signals used to evaluate content quality.

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Citation Domain Type

Ranketta classification for who publishes a cited source, such as corporate, editorial, UGC, review, institutional, social, e-commerce, wiki, or news.

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Citation Page Type

Ranketta classification for what kind of page was cited, such as landing page, blog post, guide, listicle, comparison, review, product page, documentation, or data report.

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AI Visibility Gap

Topics where competitors appear in AI answers and your brand does not.

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AI Hallucination Monitoring

Detecting false or misleading AI claims about a brand or product.

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Prompt Research

Ranketta workflow for finding high-volume topics and generating prompts from keywords, competitor domains, countries, or Google Search Console data.

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Opportunity

An AI-generated recommendation based on Ranketta data, such as citation gaps, weak prompts, content fixes, or sentiment improvements.

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Agentic Commerce Optimization (ACO)

Optimizing product data and commerce signals for AI shopping agents.

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Product-Level Tracking

Measuring AI visibility for individual products and SKUs, not only brand-level mentions.

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Top Performers

Ranketta shopping leaderboard showing products, brands, and vendors most often mentioned in AI answers.

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Vendor

A retailer, marketplace, reseller, or store AI links to when recommending a product.

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My Products

Ranketta shopping catalogue view where products are scored, audited, enriched, and prepared for export.

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Agentic Commerce Score

Product score showing whether AI shopping agents can identify, price, and route buyers to a product.

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Content Quality Score

Product score showing whether title, description, and attributes are strong enough for AI to summarize and recommend.

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Reviews Score

Product score reflecting review and social proof signals used by AI to compare similar products.

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Proposal

An AI-generated product-data improvement for fields such as title, description, category, GTIN, attributes, images, or agentic-commerce blockers.

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Confidence Score

Ranketta estimate of how likely a proposed product-data change is correct.

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Auto-Approval Threshold

Minimum confidence score required for Ranketta to approve proposals automatically.

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Feed Source

Inbound product feed URL Ranketta syncs from XML, CSV, TSV, JSON, Google Merchant, Heureka, Zbozi.cz, or Shoptet formats.

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Feed Export

Optimized outbound product feed generated by Ranketta for marketplaces or shopping channels.

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Ranketta AI

Ranketta assistant that can answer questions about account data and help act on opportunities.

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Shoptet Plugin

Ranketta integration for Shoptet e-shops that enables product-level AI visibility tracking and catalogue analysis.

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Product Attribute

A specific product detail, such as size, material, color, compatibility, or GTIN.

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Product Feed

A structured catalog file used to distribute product data to sales and discovery channels.

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Structured Product Data

Machine-readable product details using standard formats.

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Schema.org

A shared vocabulary for structured data that helps machines understand page content.

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JSON-LD

A linked data format commonly used for Schema.org markup on websites.

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Product Schema Markup

JSON-LD product metadata for price, availability, ratings, and attributes.

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Product Data Enrichment

Adding attributes, descriptions, and metadata for better discoverability.

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Product Feed Management

Creating and distributing product feeds across channels.

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ChatGPT Product Feed

A structured product feed for ChatGPT Shopping discovery when supported.

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Product Feed Optimization for AI

Improving feeds for AI shopping recommendation quality.

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Product Feed API

A programmatic catalog exchange between ecommerce systems and AI platforms.

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AI Product Cards

Rich product previews shown inside AI shopping experiences.

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AI Product Recommendations

Suggestions generated from intent, behavior, context, and product data.

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AI Price Comparison

AI comparing prices, availability, and value across merchants.

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AI Merchandising

AI-driven product placement, assortment, and recommendation decisions.

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Instant Checkout

In-chat or embedded checkout that lets users buy without visiting a traditional storefront flow.

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AI Checkout

Checkout experiences initiated or assisted by AI agents.

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AI Purchase Attribution

Measuring purchases influenced by AI-generated answers or recommendations.

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Merchant of Record

The business legally responsible for payment, tax, fulfillment, refunds, and support.

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Agentic Commerce Protocol (ACP)

An open checkout protocol for AI-agent purchases.

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Universal Commerce Protocol (UCP)

A commerce protocol for discovery, purchase, and post-purchase flows.

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Model Context Protocol (MCP)

A standard for connecting AI systems to external data and tools.

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Agent Payments Protocol (AP2)

A payment authorization protocol based on signed agent mandates.

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Agent-to-Agent Protocol (A2A)

A standard for communication and delegation between AI agents.

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Agent Mandate

A signed user authorization defining what an agent may buy and spend.

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Cart Mandate

A signed cart record that locks merchant offer details before payment.

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Payment Mandate

A signed authorization allowing a specific agent-led payment to proceed.

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